We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Veganmoi (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://veganmoi.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The table came very quickly. Very convenient. Now there is always a laptop on it. The only thing that thought it would be wider, but this is our mistake did not read the sizes
5 Jun 2020 06:03
The track number was assigned almost immediately, after payment, sent the next day. Delivery 4 days. I paid for the 1st, and I received the 5th. Corresponds to the description. On the box is a dent, foam inside is broken. There is plastic on the table top. The star will not shoot, T. K. She's on the bottom side. Adjustable table height and tilt table top. It is worrying that the fittings of the same material as Skol.
24 May 2020 10:29
The table is comfortable, you can use both lying on the bed and sitting. The weight is light, the height of the legs is adjustable, the angle of tilt is also adjusted. Delivery is less than 2 weeks to Yekaterinburg. It's a shame that the angle of the bevel at the plastic and on the front side is not a big cubicle and so the table is cool, convenient.
20 May 2020 01:11
So-so constructive. Money is not worth it, probably. But despite all the fliminess of the design-its function performs for now.
12 May 2020 23:14
The design and fasteners are all hilenkoe... the table top itself is not bad. To fold the table you need to unscrew the screw plastic all the time. It won't last long. Before that I took from Peter, served for 10 years. And this one I do not know... a year if it can stand... all in general, it's like that. .. And so it came quickly from Moscow.
4 May 2020 16:12
Came with a cracked leg mount
27 Apr 2020 03:04
Excellent folding table for laptop. Strong stand, good swivel mechanisms, fasteners. Shipping fast. Recommend.
22 Mar 2020 09:19
Normal table. Overall satisfied
21 Mar 2020 19:21
Legs are poorly fixed, one hundred Tilt, that height, clamps are very weak
25 Feb 2020 22:49
Normal table, came almost 2 weeks (somewhere lost to see), but nothing, everything is in place, fine.
24 Jan 2020 09:41
It corresponds to the order. Arrived before delivery date.
18 Jan 2020 08:07
Came very quickly, but in Moscow he lost the delivery service sdek. As a result, I received almost a month later. The goods are satisfied. Height and angle adjustment allows you to perfectly "fit" yourself
13 Jan 2020 02:27
The table came for a month, the foam crumbled, but the table is in excellent condition. Everything works, I'm happy. Seller recommend. When there was no tracking for a long time, he kindly responded and helped to see the status. Thank you.